Posts Tagged ‘elearning’

Open Letter To E-Learning/ Training Pros

Friday, October 5th, 2012

Open Letter To E-Learning/ Training Pros

So the other day I was conducting a live demo of the eLeaP LMS tool and got a question that made me sit up and take notice. Many of us in the e-learning space throw out buzz words and ‘cool’ phrases which while useful in certain settings, are a total distraction in others.

Terminology like SCORM, LMS, mobile learning, synchronous versus asynchronous, API, Single Signon, Gamification and many others might be make for super geeky conversation among the elites but are totally unhelpful when one is trying to assist a new customer or potential customer navigate the treacherous waters of vendor research, selection and implementation.

So what can be done?

  1. All of us need to use simple straight-forward descriptors of our goals, needs, features and requirements. Believe me, trying to appear knowledgeable in front of your colleagues by using buzz words which are incorrect only exposes one’s hubris.
  2. Spell it out. My best demonstrations or phone meetings are conducted when the client sends in a list of questions, requirements, features or just goals. This way we can go step by step covering what is important to that customer. With systems like eLeaP, you can pretty much get everything you need done, but I don’t want to bore you with a detail treatise about the minimum time setup for lessons if that is not something you particularly care about.
  3. Don’t just tell; show … I like to be able to take a potential customer through a simulation of actual needs and goals. If the idea is to create a training program with different multimedia presentations and which might also involve completing an assessment as well as submitting a feedback form and conclude with a discussion around pertinent issues, then guess what? I will actually try to show the client how all this will come together by doing a live demonstration. We go through questions and answers and if time permits, even letting the client try their hands on a few activities – all from the comfort of their offices.
  4. Trust the customer to know what do to do after all what is the worst that can happen? ‘Break’ something? Mistakenly delete a file? It can be recovered. My personal philosophy is to have the customers take the system for a test drive. If they have a particular presentation that they want to get uploaded to see how it will work, we go ahead and take care of that – no charge, no questions asked. Why you ask? Because we at eLeaP believe ultimately, we are judged by how well we treat our customers. We believe respecting customers and performing little acts of kindness here and there, well it just might brighten someone’s busy day. Heck they might even come out looking pretty smart to their colleagues for finding and implementing a system like eLeaP.

If you have questions (any question) on business training or e-learning, call us 877-624-7226. We actually like talking to people.

And to my colleagues in the e-learning space, a little humility goes a long way. Let’s remember we are in the learning industry – not the ‘show-off’ industry.

Sincerely,

Don Weobong

President, Telania | eLeaP | Azimio

The Strategic Value of Workplace Training and Development

Wednesday, January 20th, 2010

Training can be defined as the process of teaching or learning a skill. That’s the textbook definition. But in reality, the concept of training has many more aspects than just learning a skill. To many organizations, training is a means of meeting regulatory or legal requirements. Common to this purpose, for example, is training employees in the rules of sexual harassment in the workplace. There are other examples, as well: Safety Training for employees working with industrial equipment to meet insurance requirements or training in the organization’s policy and procedures. There is management training, too. One of the programs we see quite frequently is Training for New Supervisors.

There’s no argument that compliance or certification training is very important…to the organization, to the individual, or both. But the questions that we hear again and again is this: “How does training add value to my organization? “Why should training and professional development be a part of our strategy?” “Where, exactly, is the return on the investment?”

Telania | eLeaP presents this free research white paper on “The Strategic Value of Workplace Training and Development”.  In this white paper, we examine the intended purpose of training including productivity, quality, empowerment, alignment, teamwork and, importantly, professional development.  We also examine how training supports reductions in liability and risk, and can be used to communicate business conduct and social responsibility requirements for the organization.

We then moved the discussion to ways of calculating value and increasing value through eLearning.  We followed this with a detailed look at developing strategies for training and development, along with some additional considerations in the development of training strategy.  We conclude this in-depth analysis with a section on how training can be used to empower employees.

Here’s what you’ll find covered in this White Paper:

* How does Training add Value to your Organization?

* Why should Training and Professional Development be part of your Strategy?

* Where, exactly, is the Return on your Investment and how do you Measure it?

* How to Increase Value Through eLearning

* How to Develop Strategies for Training and Development

To download this valuable research White Paper, go to http://www.eleapsoftware.com/free-training-resources/strategic-value-of-workplace-training-whitepaper/