1. Assess what level of performance will be required to assist the organization in achieving its goals.  What skills or enhancement will we need to implement the organization’s strategic plan? For example, if the strategic plan calls for a reduction in the cost of the products we manufacture to better compete in the market, we would want to determine if our supply management team has the necessary ability to negotiate better pricing with existing suppliers or find new ones. An assessment would be our first objective.
2. Determine where gaps currently exist between the existing performance and the required performance.  Here we want to assess the skills and performance that we currently have against what we have established as required to accomplish the levels of performance needed by the organization. Benchmarking and determining best practices would be our second objective.
3. Establish a strategy to meet current and future needs. The challenge, then, is to determine how we are going to go from where we are currently to where we need to be at some future point. There are several possible strategies to consider:
   1. i.      Provide in-house, specialized training to the supply management group by hiring instructors who are experts in the subject matter. This training will be tailored to our precise needs. Since the training will be conducted at the organization’s facilities, no travel is required. Very little cross-pollination of ideas will take place considering all the trainees will be from the same organization.
   2. ii.      Locate educational resources with existing training programs in the subjects.  This training will address the common needs of the mixed group. Staff can attend at several specific times during a period but will likely have to travel.
   3. iii.      Develop an eLearning program for both self-study and instructor-led online training (blended learning). This training, too, can be tailored to our exact needs; however, it is delivered through a Learning Management System that can be accessed by the trainee at any time. (To better  understand the capabilities of this method, browse through the eLeaP website at www.eleapsoftware.com)

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