Archive for the ‘E-Learning’ Category
Friday, October 5th, 2012
Open Letter To E-Learning/ Training Pros
So the other day I was conducting a live demo of the eLeaP LMS tool and got a question that made me sit up and take notice. Many of us in the e-learning space throw out buzz words and ‘cool’ phrases which while useful in certain settings, are a total distraction in others.
Terminology like SCORM, LMS, mobile learning, synchronous versus asynchronous, API, Single Signon, Gamification and many others might be make for super geeky conversation among the elites but are totally unhelpful when one is trying to assist a new customer or potential customer navigate the treacherous waters of vendor research, selection and implementation.
So what can be done?
- All of us need to use simple straight-forward descriptors of our goals, needs, features and requirements. Believe me, trying to appear knowledgeable in front of your colleagues by using buzz words which are incorrect only exposes one’s hubris.
- Spell it out. My best demonstrations or phone meetings are conducted when the client sends in a list of questions, requirements, features or just goals. This way we can go step by step covering what is important to that customer. With systems like eLeaP, you can pretty much get everything you need done, but I don’t want to bore you with a detail treatise about the minimum time setup for lessons if that is not something you particularly care about.
- Don’t just tell; show … I like to be able to take a potential customer through a simulation of actual needs and goals. If the idea is to create a training program with different multimedia presentations and which might also involve completing an assessment as well as submitting a feedback form and conclude with a discussion around pertinent issues, then guess what? I will actually try to show the client how all this will come together by doing a live demonstration. We go through questions and answers and if time permits, even letting the client try their hands on a few activities – all from the comfort of their offices.
- Trust the customer to know what do to do after all what is the worst that can happen? ‘Break’ something? Mistakenly delete a file? It can be recovered. My personal philosophy is to have the customers take the system for a test drive. If they have a particular presentation that they want to get uploaded to see how it will work, we go ahead and take care of that – no charge, no questions asked. Why you ask? Because we at eLeaP believe ultimately, we are judged by how well we treat our customers. We believe respecting customers and performing little acts of kindness here and there, well it just might brighten someone’s busy day. Heck they might even come out looking pretty smart to their colleagues for finding and implementing a system like eLeaP.
If you have questions (any question) on business training or e-learning, call us 877-624-7226. We actually like talking to people.
And to my colleagues in the e-learning space, a little humility goes a long way. Let’s remember we are in the learning industry – not the ‘show-off’ industry.
President, Telania | eLeaP | Azimio
Wednesday, May 9th, 2012
If you have ever been frustrated about not being able to easily create and deploy feedback forms or surveys, your voice has been heard. eLeaP has upgraded the Feedback system available free in the LMS to enable you not only set up feedback forms in your courses but also require that the feedback be completed as part of the course credit process.
3 Easy Steps:
- Create Feedback form
- Create Feedback fields
- Set Feedback to ‘Required’ and launch.
Learn more at www.eleapsoftware.com
Friday, November 4th, 2011
New eCommerce pricing options, and introducing free License Distribution accounts so you can sell more eCommerce licenses.
Major changes we have made to the eCommerce LMS interface:
1. Pricing: We have revamped the pricing by adding in Tiered pricing and Volume pricing. Tiered pricing enables the system to charge different rates based on the number of users set for each user limit. For example if you buy 19 licenses it will be 10 x $10 plus 9 x $8.50. Volume pricing uses the total user limit associated with the purchased licenses to calculate the fees. For example if you buy 19 licenses, it will be 19 x $8.50.
2. We have added option to calculate re-ordering or upgrade pricing either using sum of the previous order and the new order or only using the new order to calculate the re-ordering or upgrade. This way, you can choose if you want your repeat buyers to benefit from lower pricing based on a total of their orders or simply keep each order as a unique transaction.
3. Added option for single users or corporate buyers to create a one-time account for their purchase. Corporate buyers will create a License Distribution Account (LDA) to enable them distribute their purchased licenses to their users. This gives them access to tracking and easy management as well as certification and interactive tools.
Wednesday, June 8th, 2011
Advances in video technologies and online delivery platforms have made the goal of video based training a reality. The eLeaP Learning Platform supports a whole hosts of video formats for online training.
Flash based videos have revolutionized the online training space. Using flash based videos in your presentation provide additional interactive and formative learning. If you need help converting your videos into Flash, use this link to send in your files https://dropbox.yousendit.com/Telania and we will be happy to help.
You can upload your videos in the popular .SWF format or the robust .FLV format.
Other Supported Formats: MPG, MPEG, MOV, WMV, MP3, MP4, M4V
Some also utilize the SCORM format to upload video based training.
What to Watch for:
While video is compelling, it is important that you understand the limitations of this medium. Video files by their very nature are large. This means that users who have slower connections might need to wait for the dreaded ‘buffering’ process before they can view your training. This is normal and a simple message in your course that this can occur typically solves the problem.
Another potential issue with video based training is downloading. Since certain formats require the user to download a copy of your video to their computer, this can lead to potential copyright abuse. While we have not detected this as big problem, it is important that you are made aware. One way to get around the download issue is to use Flash formatted videos since these typically play within the browser and are not ‘downloaded’.
While the eLeaP allows you to upload up to 500MB per file, we strongly urge you to consider breaking up large files (greater than 100MB) into several chunks. By breaking larger files into smaller chunks you not only improve the upload and access process, you also enable your users to engage in the presentation by taking an action to continue viewing the rest of the chunks instead of having to sit through one ‘long’ presentation. Simple is best. By the way, the size of a video depends on several factors: quality, screen size, length. There’s no hard and fast rule but this link will give you an idea: http://www.evdoinfo.com/content/view/846/63/
If you need support uploading videos into your account, contact eLeaP for help. Alternatively, you can send us your video files so we upload them for you. To send us files, use this link: https://dropbox.yousendit.com/Telania .
Don’t forget to check out the online training how-to video tutorials for how to upload videos. For tutorials go to: http://www.eleapsoftware.com/support.html
Tuesday, January 4th, 2011
The domain of e-learning, virtual classrooms and remote training has advanced more than anyone could have imagined, just over the past decade. Remember the first experiments in “e-learning”? The very first remote training courses were little more than text on a screen that could be accessed from an FTP site or an intranet, offering the benefit of a remotely-accessed text, but not much more than that.
Today, e-learning has taken a whole new direction, creating a virtual environment that can be the functional equivalent of a live classroom, complete with multimedia, interactive environments, classroom forums, student tracking, and even electronic quizzes and tests. It is possible to provide just about any type of corporate training through an e-learning environment. In the academic world, if you’re ambitious, you can get an entire fully legitimate college degree online without ever setting foot inside a classroom. What’s next? Let’s take a look at what we can expect in the coming years in the world of online learning.
- More learning on-the-go. Ever since Apple came out with their SDK, there has been an explosion of mobile apps, and today everybody’s a wannabe mobile app developer. The ease with which mobile apps are developed means there are not only more apps, there is more demand for them—and mobile learning will be no exception. The smartphone is becoming more like a second computer, and people who are constantly out of the office will rely more on these devices to keep up to date through on-demand mobile training.
- E-learning gives businesses a closer connection to their remote workers. Remote working, teleworking, telecommuting an outsourcing are here to stay, and companies are relying on it more and more as the telecommunications and collaboration technologies that make it happen continue to mature. It is often speculated however, that remote workers are at a disadvantage when it comes to keeping up with office policies and new procedures, and as a result, are also at a disadvantage for upward mobility. Remote e-learning will take on a greater role in closing this gap, bringing remote workers into a level of parity with in-house staff.
- E-learning won’t diminish despite shrinking corporate budgets. It will however, continue to change. Rather than large, all-encompassing, hours-long training courses, companies will focus more on shorter, modular learning units that can be delivered on-demand.
- More employees will benefit from the e-learning model. In the past, corporate training was often geared towards certain sub-sections of staff, especially middle management and sales. The ease with which e-learning can be deployed (not to mention the low cost) will bring more employees into the e-learning fold—resulting in a better educated staff and better employee retention.
- E-learning facilitates outsourcing. The outsourcing trend, long ago acknowledged as an inevitability—as well as key to a modern corporation’s fiscal success—will get a boost from e-learning. Third-party service providers will take greater advantage of their partnerships with their clients, to take advantage of remote, modular learning units that are provided. This will give the outsourcing agency’s employees an opportunity to better understand their customers’ product lines and special requirements, and as a result, the lines between the outsourcing agency and the client will become a little less rigid.